Lately, online users have become avid content creators and consumers of brands and firms through reviews. These serve as sources to peers and reflect reviewers’ satisfaction levels with different elements of the experiences. Thus, online reviews are considered reliable sources of information...

Studying the potential gap between firms' and consumers' sustainable attitudes and behaviors is important for aligning expectations and promoting strategies to reduce this gap and effectively implement sustainable business models. However, knowledge is lacking on this attitude-behavior gap,...

This study aims to analyze the influence of the entrance of low-cost carriers in the Azores in terms of the determinants of the number of overnight stays and the choice of accommodation type. Different methods of statistical analysis were used for the empirical study. Estimates were considered...

Satisfied and committed employees play a major positive role in business performance in today's globalized and competitive landscape. This paper contributes to the literature on the empirical determinants of job satisfaction and organizational commitment, drawing on a rich micro dataset for 36...