Digital transformation has far-reaching effects on business and society. While the literature to date has mainly considered the positive opportunities associated with digital innovations at the consumer interface in terms of products and services, the impact on asset-intensive organisations has...

In recent years, the management research has increasingly discussed service transition. However, studies have not used sufficiently granular empirical data for valid quantitative evaluation of service-intensive strategies by, for example, examining the possible effects of resource slack on firm...

Artificial intelligence (AI) is a powerful technology with an increasing popularity and applications in areas ranging from marketing to banking and finance, from agriculture to healthcare and security, from space exploration to robotics and transport, and from chatbots to artificial creativity...

The urbanization problems we face may be alleviated using innovative digital technology.However, employing these technologies entails the risk of creating new urban problems and/orintensifying the old ones instead of alleviating them. Hence, in a world with immense technologicalopportunities and...