Innovating service-oriented business models in industrial business-to-business (B2B) contexts presents a complex and risky endeavor. Recently, System Dynamics (SD) modelling and simulation has been suggested as a tool for prototyping and experimentation in business model innovation (BMI)....

Despite substantial investments in business process management (BPM), every organization experiences deviant processes, i.e., processes that show different behavior than intended. Thus, process deviance is an essential topic of BPM research and practice. Today, research on process deviance is...

Organizational ambidexterity (OA) is an essential capability for organizations in turbulent environments, as it facilitates the simultaneous pursuit of exploitation and exploration. Over the last years, knowledge on OA has continuously matured, covering outcomes, moderators, and types of OA....

Microsoft 365 Copilot ist ein innovatives KI-gestütztes Tool, das Unternehmen und Bildungseinrichtungen bei der Steigerung ihrer Effizienz und Produktivität unterstützen kann. Ist das sinnvoll? Wo genau liegen die Potentiale? Lohnt sich der Einsatz? Damit befasst sich diese Studie. Die Studie...