Business recovery in the aftermath of natural disasters has become a crucial issue, particularly for tourism small and medium enterprises (SMEs). This study aimed to examine and analyze knowledge management (KM) as an effort to improve business adaptability, mitigation, and business loss in...

Purpose - The purpose of this study is to apply hybrid cluster analysis in classifying PT Pelindo I customers based on the level of customer satisfaction with passenger services of PT Pelindo I. Design/methodology/approach - Hybrid cluster analysis is a combination of hierarchical and...

This study investigates and examines the relationship between community involvement in the tourism development community and its perceived environmental, sociocultural, and economic impacts on the welfare of local tourism residents. A quantitative approach is used in this study. This involved...

Purpose This research was conducted with the aim of examining and explaining the effect of strategic leadership, corporate governance, organizational culture, business infrastructure and corporate alignment as determinants of corporate hospitality; testing and explaining the direct effects of...