Drone delivery services are novelty concepts to most people in emerging market economies. To gain competitive advantages, retailers in emerging market need to be proactive in understanding the key factors contributing to the acceptance of last-mile drone delivery services by general users. This...

Drone delivery is an emerging service at the early adoption stage. It is imperative to understand what it takes for the public to accept such emerging services. This study asks what mechanism influences people's switching intention in e-commerce drone delivery services. A 7 points Likert scale...

The rise in MIM apps usage have resulted in increased interruptions to people daily social life, causing distractions and online social anxiety. The purpose of this study is to investigate the influence of social, technical, and mobility factors on social anxiety, as well as the initial and...

This research explores factors influencing an intention to adopt last-mile drone delivery services in two groups of culturally different countries: Thailand and the USA. Despite the fact that drone raises privacy concerns to consumers, few research has investigated the interplay between...

This study investigates influential factors on the use of Big Data Analytics (BDA) systems in terms of data quality, organizational support, and user satisfaction. We surveyed 236 actual users of BDA systems in different industries and used the PLS-SEM method to analyze the collected data. The...

Generation Zers are digital natives who may be early adopters of drone delivery services for e-commerce. Therefore, e-commerce vendors must understand what causes Gen Zers to believe, desire, and intend to adopt drone delivery services. Gen Zers were surveyed regarding their decision-making...