The current research re-examines cruisers' satisfaction in the context of online user generated content extracted from CruiseCritics through the application of Multicriteria Satisfaction Analysis Method (MUSA). MCDA methods evaluate alternative courses of action with respect to criteria that...

Social media is crucial in providing data for networking with individuals, companies, or industries. This study deals with the topic of Environmental, Social and Governance (ESG). These can be seen as a set of standards which impacts a corporation's structure and performance. Twenty years ago,...