This study aims to identify the consequence of social media usage on firm performance. To this end, it proposes a conceptual map that shows promising linkages between the maturity level realization of an organization in social media usage and its corresponding performance consequences. The...

The collection of survey data from war zones or other unstable security situations is vulnerable to error because conflict often limits the implementation options. Although there are elevated risks throughout the process, this paper focuses specifically on challenges to frame construction and...