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emotions, experience, and life Satisfaction lead to loyalty. Furthermore, the present study tested the mediating role of … tourist experience, as well as loyalty in the context of wellness and spa tourism. The exploratory-descriptive design was …, autonomy, and experience positively impact positive emotions and life satisfaction. Besides, it also supported that positive …
Persistent link: https://www.econbiz.de/10013395870
tourists consuming traditional food in tourist destinations is expected to provide satisfaction and can lead to loyalty to the … traditional Balinese food has a significant effect on tourist satisfaction and also tourist loyalty.And the satisfaction of … tourists satisfaction on foreign tourists loyalty, and finally the influence between-meal experience and foreign tourists …
Persistent link: https://www.econbiz.de/10012421379
This paper investigates satisfaction and loyalty in social commerce by integrating the role of emotion as a mediating … proposes a new validated model to explain satisfaction and loyalty in social commerce. Structural Equation Modelling (SEM) has … variable and level of involvement as a moderating variable. Based on cognitive appraisal theory, to explain satisfaction and …
Persistent link: https://www.econbiz.de/10014433767
This research aimed to examine and explain the effect of brand image, tourist experience, and destination quality on brand love, Word of Mouth (WOM), recommendation, and revisit intention. The research samples included 284 domestic tourists visiting Bali at least twice in the last 5 years. The...
Persistent link: https://www.econbiz.de/10014506310
satisfaction of visitors. In particular, the aim is to identify factors related to event atmospherics that determine visitor … satisfaction in the city destination in continental part of Croatia. For this purpose, questionnaire was created based on … (2008). It comprised measures for assessing event atmospherics, visitor satisfaction, and demographic characteristics of the …
Persistent link: https://www.econbiz.de/10012171164
customer satisfaction and loyalty at Waroeng Steak Restaurants in DKI Jakarta. This research design is descriptive and … significant effect on customer satisfaction but have no significant effect on customer loyalty, brand image has a significant … effect on customer satisfaction but has no significant effect on customer loyalty; product quality has a significant effect …
Persistent link: https://www.econbiz.de/10014505809
study further investigates trust and satisfaction as drivers of loyalty and examines the role of trust in the traditional … value-satisfaction-loyalty relationship. A total of 214 responses from M-wallet users were captured using a structured …. Trust and satisfaction in M-wallet are both found to be mediating the perceived customer value and loyalty relationship …
Persistent link: https://www.econbiz.de/10014505825
precursor of loyalty and repurchase intention. Elevated satisfaction levels do accelerate the relationship between the study … satisfaction, loyalty and repurchase intention. … examined associations between relationship quality and commitment leading to customer loyalty and repurchase intention in South …
Persistent link: https://www.econbiz.de/10014536033
healthcare are found as customer satisfaction and customer loyalty. Previous studies have shown that providing a good customer … experience is an important part of providing customer satisfaction and customer loyalty. …
Persistent link: https://www.econbiz.de/10013253168
Purpose The objective of this study is to examine the impact of PAKSERV model on customers' satisfaction, loyalty and … as a partial mediation on the relationship between customers' satisfaction and customers' loyalty in the cultural context … body of knowledge in enhancing the understanding on customers' satisfaction, loyalty and trust in Islamic banks in Malaysia …
Persistent link: https://www.econbiz.de/10012319145