Background: This study aims to analyze the relationship between lean practices and orga- nizational performance in a public institution, specifically, a military organization. Methods: The research has a quantitative approach with a descriptive character, having as a sample the members of a...

Purpose: This paper explores the influence of ISO 9001:2015 certification on business performance in the packaging industry in South Africa. Additionally, the study proposes a comprehensive and sustainable quality management system (QMS) framework that harmonises with the stipulated requirements...

Purpose: This paper aims to explore and describe how companies manage the level of standardisation of improvement practices in a multisite context. It seeks to explain the managerial strategies applied to change the standardisation level in manufacturing companies with multiple production sites...

Purpose: The objective of this study is to conduct a systematic literature review on the impact of Six Sigma in various industries. Design/methodology/approach: A total of 83 articles from respected international journals published between 2015 and 2020 were selected and analyzed. The inclusion...

Purpose: Process improvement in service industries, like the registration process in a hospital, can be achieved with the application of lean principles. In this specific case, lean principles were essential to analyze and improve patient satisfaction in a hospital in Montana. The clinics...

Purpose: This study aimed at implementing lean six sigma to evaluate the productivity and manufacturing waste in the production line of a paper company Methodology/Approach: The study is a case study in nature. The method illustrates how lean six sigma (LSS) is used to evaluate the existing...

Purpose: This research aimed to reduce the turnover time (non-operative time) in the operating room (OR) at a US Northwestern hospital. Design/methodology/approach: Data collection consisted of observation and interviews of the aides, circulating nurses, and surgical techs to identify causes of...

The main aim of the study is to improve the quality of bias tyres, reduce manufacturing waste, and increase the yield of the tyre manufacturing process in a leading tyre manufacturing company in South India. This paper aims to show how Lean Six Sigma tools can be used to address and tackle...

Purpose: Implementing process management methodology through Lean Management and Design Thinking provides a new way to manage surgical blocks, maximize efficiency and adapt to the high variability of demand. This article presents our experience of implementing a set of improvement actions within...

Purpose: Food waste is a latent problem for society, one of the main causes being poor management of the operating processes within the food industry, which is the main reason the present research aimed to reduce raw material waste in a nectar factory.Design/methodology/approach: The methodology...