This paper proposes a knowledge-based customer-centric strategic model to respond to environmental challenges and achieve sustainable competitive advantage (SCA) in the supply chain management (SCM) context. The proposed model strives to leverage knowledge-based distinctive core competencies...

Background: The importance of up-to-date product master data in the digital age should not be underestimated. However, companies still struggle to ensure high-quality product data, especially in the field of logistics. Hence, the focus of our research lies in the disregard of the importance of...

Background: Remanufacturing products for sustainability involves layout and production planning, tools and equipment, material arrangement and handling, inventory management, technology integration, and more. This study presents an empirical vision through a discrete event simulation (DES) model...

This study proposes a robotic process automation (RPA) model to streamline and optimize order-handling procedures in supply chain management. The current manual approach to order handling poses challenges, including limited accessibility and significant cognitive demands on employees. An...

Ein entscheidender Erfolgsfaktor jeder Supply Chain ist das adäquate Design ihrer Leistungserstellungsprozesse. Da diese Prozesse regelmäßig durch einen hohen Grad an Komplexität gekennzeichnet sind, stellt deren Gestaltung eine große Herausforderung dar. In dieser Forschungsarbeit wird...

Purpose: The main objective of this research is to highlight the managerial and organizational implications for businesses resulting from the implementation of blockchain logic and technologies. The functionalities of blockchain technologies are compared with the traditional approach to supply...

Purpose: Robotic process automation (RPA) refers to software robots (bots) that automate repetitive, rule-based tasks in a business process. In this study, the research questions regarding logistics applications are as follows: (1) What are suitable use cases for RPA in logistics? (2) Which...

This paper analyses the means by which major innovations in the operations management (OM) practice develop. It describes the process as having a life cycle pattern that starts with a big idea. The big idea concept promises breakthrough operating results, ultimately providing lower price, better...

Purpose: Supply chain networks face an increasing demand to integrate globally distributedcustomers and suppliers. As supply chain processes are deemed to lack sufficienttransparency and security, blockchain solutions are piloted to offer an IT infrastructurecovering these needs. This paper aims...

Purpose: Active product life cycle management contributes to supply chain optimization. However, in nowadays industry the high number of variants and backward loops complicate tracing the entire product lifecycle in an ERP system. Consequently, product lifecycle and corresponding...