significant effect on customer retention, the indirect relationship that occurs through customer trust shows that the trust in the …

of Pakistan and also examine its effects. Moreover, we also examined the contingent effect of social trust and corporate …, and customer satisfaction engendered brand loyalty. Social trust has a positive significant impact on the relationship …

, usually. The relationship marketing indicators are: Trust, Commitment, Customer Satisfaction, Intention to renew the …

quality and technical quality) and also investigating trust and commitment as mediating factors. Design … indicate that patient satisfaction, trust and commitment can create favourable behavioural intentions amongst patients. When … technical quality, personnel quality and physical environment along with the mediating effect of trust, and commitment in a four …

living in Diyarbakir on bank loyalty in terms of banking services and the mediator roles of trust and satisfaction in this …. Practical implications - When conducting CSR activities, businesses should emphasize that trust and satisfaction have an … trust and satisfaction in the relationship between CSR and loyalty. …

quality on word-of-mouth through the mediating effect of students' affective commitment and students' trust. An online … service quality and word-of-mouth. Moreover, students' affective commitment and trust mediate the relationship between front …-desk staff service quality, students' affective commitment, and word-of-mouth. The study provides practical implications for …

network and the trust that they have within a service environment. In addition, the effect of customer satisfaction … delivery, perceived value and trust have a significant positive influence on the satisfaction/delight experiences of customers … cellular providers towards establishing how service delivery, value and trust could improve customer satisfaction/delight among …

, perceived value, trust, perceived risk, and service quality) and consequences of customer experience and satisfaction with …, functional quality, perceived value, trust, perceived risk, and service quality are significant antecedents of customer … satisfaction is service quality, while trust is essential for both a pleasant customer experience and satisfaction. The study …