This study investigates the factors in acceptance of artificial intelligence (AI)- based chatbot application in Sri Lanka's government administration services, which can be applied to developing countries, using an extended technology acceptance model (extended TAM) as a new research framework...

Durch seine verhaltensnormierende Wirkung stellt Vertrauen einen wirkungsvollen Mechanismus zur Koordination sozialer Beziehungen dar. Es stellt sich die Frage, ob dieser allgemeine Koordinationsmechanismus auch in den Bereichen der Gesellschaft erfolgreich seine Wirkung entfalten kann, in denen...

Japanese firms are accelerating their engagement in horizontal collaboration through unprecedented inter-firm combinations that allow organizations to respond flexibly and quickly to changes in the external environment. However, existing research has not sufficiently examined trust formation and...

Trust is crucial for the success of interorganizational relationships, yet we lack a clear understanding of when trust-based governance is likely to succeed or fail. This paper explores that topic via a closed-form and a computational analysis of a formal model based on the well-known trust...

Dieses Buch beschäftigt sich mit Kompetenz als Vertrauensdeterminante. Ziel ist, die unterschiedlichen Kompetenzarten und ihren Einfluss auf den Vertrauensentstehungsprozess vor dem theoretischen Hintergrund der Neuen Institutionenökonomie zu untersuchen. Das Ergebnis ist ein experimentell...

New product development (NPD) collaborations with external partners involve high coordination costs and run substantial risks. Formalization seems to be an effective mechanism to mitigate said costs and risks, although the issue of whether formalization actually proves productive or...

The success of open innovation (OI) partnerships depends on the careful management of diverse relational dynamics, including trust, knowledge-sharing, and problem-solving interactions. This study applies multilayer network analysis to examine the relational dynamics of three distinct OI...

Purpose - The main purpose of this paper is the identification of the conceptualization of trust as well as its factors and outcomes in interorganizational relations in mobile supply chains (MSCs) in which multiple stakeholders collaborate. Design/methodology/approach - The authors first used a...