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The importance of small hotels in tourism industry development
Milenkovska Klimoska, Angela; Trajkov, Viktorija - In: UTMS journal of economics / University of Tourism and … 14 (2023) 1, pp. 108-121
level of quality of services, and an offer that should satisfy the demands of the modern tourist. Dynamic development and …
Persistent link: https://www.econbiz.de/10014328062
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Factors affecting digital banking services acceptance : an empirical study in Vietnam during the COVID-19 pandem-ic
Nguyen Phuong Mai; Thi Minh Hien Vu; Thi Minh Ngoc Luu; … - In: Entrepreneurial business and economics review : EBER 12 (2024) 1, pp. 101-117
, performance expectancy, social influence, and trust. Implications & Recommendations: Therefore, banks have to enhance the quality …
Persistent link: https://www.econbiz.de/10014550386
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Understanding the factors influencing adoption of digital banking in emerging markets : the role of perception and personality antecedents
Matlala, Ntswaki Petunia - In: Journal of marketing and consumer behaviour in emerging … (2023) 2/17, pp. 32-45
The emergence of digital banking has presented the banking industry with benefi ts and challenges. Although digital banking services provide customers with increased convenience and accessibility around the clock, many still struggle to grasp their ever-changing nature. To address this, a study...
Persistent link: https://www.econbiz.de/10015359260
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Creating value for clients using a holistic approach in banking marketing
Guzovski, Marina; Smoljić, Mirko; Martinčević, Ivana - In: Proceedings of the ENTRENOVA - ENTerprise REsearch … 8 (2022) 1, pp. 80-90
customer experience for quality assessment and what are the reasons why clients would leave the current bank and choose a … unprofessional staff, unsatisfactory quality of service, excessive fees, and more. …
Persistent link: https://www.econbiz.de/10014308270
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Small local banks in social media : converting social responsibility into consumer attention and economic outcomes
Kozłowski, Łukasz; Kuchciak, Iwa - In: Journal of business economics and management 22 (2021) 4, pp. 958-987
This study investigates the thematic content of Facebook disclosures from small local banks (SLBs) in Poland, their impact on Facebook users' attention, and the economic repercussions for SLBs' growth and performance. Based on the specificity of SLBs and existing empirical evidence, it...
Persistent link: https://www.econbiz.de/10013256429
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Exploring justice perceptions in online banking recovery : gender moderation and behavioral outcomes
Ali, Attia Abdelkader; Andrei, Andreia Gabriela; … - In: Journal of business economics and management 26 (2025) 1, pp. 164-185
The study addresses the recovery from service failures in online banking. It focuses on the three dimensions of perceived recovery justice - namely, distributive justice (DJ), procedural justice (PJ), and interactional justice (IJ) - and investigates their impact on post-recovery satisfaction...
Persistent link: https://www.econbiz.de/10015413412
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Boosting financial service quality : the power of innovation strategy in Algerian context
Boussad, Nait Ibrahim; Meriem, Nouala - In: Journal of intercultural management : the journal of … 16 (2024) 2, pp. 5-38
innovation approaches, are critical in improving quality in a competitive environment. This investigation analyses the influence … of innovations extended mix marketing elements on the quality of financial services in Algeria. Methodology This study … quality of service using structural equation modelling (SEM) with a Partial Least Squares (PLS) approach. Data were collected …
Persistent link: https://www.econbiz.de/10015417064
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Impact of income and assets diversification on bank performance in Serbia
Radojičić, Jelena; Marinković, Srđan - In: Ekonomske teme 61 (2023) 2, pp. 197-214
The paper explores the relationship between thediversification of bank activities and a set of bank performanceindicators by running multiple regression on panel data set of 22operating banks in Serbia in the time period spanning the last 15reporting years. We have found a positive influence of...
Persistent link: https://www.econbiz.de/10014372799
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Institutional quality's influence on financial inclusion' impact on bank stability
Dao Ha; Nguyen, Yen - In: Cogent economics & finance 11 (2023) 1, pp. 1-22
Using the Generalized Method of Moments (GMM), this study examines the influence of institutional quality on the impact … good institutional quality. This is verified again in terms of institutional quality aspects. Corruption control, political … stability, government efficiency, and the rule of law have positive effects, while regulatory quality has negative effects. The …
Persistent link: https://www.econbiz.de/10014500740
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Financial strength of banking sector in Bangladesh : a CAMEL framework analysis
Afroj, Farhana - In: Asian journal of economics and banking : AJEB 6 (2022) 3, pp. 363-372
stength, asset quality, managerial efficiency, earning ability, liquidity) has been employed to calculate banks' financial … with higher capital strength, asset quality, managerial efficiency and earning ability than public banks. Bank size, loan …
Persistent link: https://www.econbiz.de/10014231358