This handbook aims to make a positive contribution to the efforts that many countries are undertaking to modernize their customs administrations. The handbook views a competent and well-organized customs service as one that successfully balances its various responsibilities to ensure a high...

This volume presents case studies of customs modernization initiatives in eight developing countries: Bolivia, Ghana, Morocco, Mozambique, Peru, the Philippines, Turkey, and Uganda. The purpose of these case studies was to obtain a firsthand view of how these countries undertook customs reforms...

Ever since the 1996 Singapore WTO meeting, trade facilitation has attracted major attention in international trade discussions and negotiations as a powerful way, together with policies that reduce trade barriers, to help countries to better integrate into the world economy and thus enhance...

The World Bank relies in part on economic benefit estimates to evaluate the merits of investment projects. Recent lending operations for revenue administrations in Vietnam have led to some rethinking of these calculations. This Note shares their findings and it also provides some pointers that...