Purpose - This study aims to reveal the role of artificial intelligence (AI) in the context of a front-line service meeting to understand how users accept AI technology-enabled service. Design/methodology/approach - This study collected 454 Korean employees through online survey methods and used...

Purpose Based on the conservation of resource theory, this study developed and tested the relationship between workplace ostracism and job performance. And it assumes that the direct link between workplace ostracism and supervisor-rated in-role performance/organizational citizenship behavior is...

This study applies human capital theory to link social entrepreneurs' characteristics and the performance of social ventures. Especially, considering the dualistic nature of social ventures, we investigate two specific human capital of entrepreneurs, such as prior social experience and prior...

This study explores the complementary role of acquisition/assimilation and transformation/exploitation in the absorptive capacity in the perspective of knowledge absorptive capacity. For this, depending on human capital and resource-based view, this study pays attention to the interaction effect...

The purpose of the research is to investigate the relationship between psychological capital attributes and social performance and explore the impact of civic network participation on the relationship between psychological capital (efficacy, optimism, hope, resilience) and social performance....