Purpose This study explores how retail family firm managers’ cognitive capabilities are used to enable firm strategy in a context of economic uncertainty. Design/methodology/approach This paper is based on a case study using 31 interviews with family firm managers and archival data from retail...

SMEs are perceived as more exposed to the consequences of external shocks. The purpose of our work is to examine whether the ERM sophistication or corporate governance mechanisms could be relevant in resistance to COVID-19 shock in the SMEs. In particular, we hypothesize that the SMEs with...