Background: Industry 4.0 is one of the topics related to manufacturing, supply chain and logistics that has received great interest from the academic community, organizations and governments in the last decade. Problem statement: Several published articles discuss and seek to conceptualize what...

Purpose Many organizations currently transition towards digitalized process design, execution, control, assurance and improvement, and the purpose of this research is to empirically demonstrate how data-based operational excellence techniques are useful in digitalized environments by means of...