Electronic food retailers can satisfy their customers more effectively if they understand how this particular market works. As in other service segments, the emergence of electronic business-to-customer services in the retail food industry poses questions for managers about the design of new...

The Supermarket Panel collects data annually from individual supermarkets on store characteristics, operations, and performance. It was established in 1998 by the Food Industry Center as the basis for ongoing study of the supermarket industry. The Panel is unique because the unit of analysis is...

What role has the growing practice of eating out rather than at home played in the evolution of wages in retail food? Between 1983 and 1998, real wages fell for nearly all types of grocery store employees, whether they were relatively well paid, poorly paid, or somewhere in the middle. This...

Most retail food firms adhere to traditional human resources management practices, with employees enjoying little involvement in decision-making and little participation in company financial returns. More than one tenth of non-food firms have innovative human resources systems, with much...

The central hypothesis of this paper is that the largest global growth opportunity for high-value food products is the emerging middle class in many developing countries. Using data for Lima, Peru, 20 percent of households are classified as middle or upper class based on the prevalence of...

This paper discusses a number of stylized facts and empirical patterns regarding agri-food trade flows as well as foreign direct investments in food processing and retailing. This evidence supports the hypothesis of an increasingly global food system. We identify the main factors at work such as...

The organic food industry is undergoing tremendous expansion. Retail grocers and organic food suppliers are interested in promoting organic foods to customers in mainstream grocery stores. The purpose of this study was to determine if point of purchase (POP) signage in retail grocery stores...

Service-processes of electronic retailers are founded on electronic technologies that provide flexibility to sense and respond online to the dynamic and complex needs of customers. In this paper, we develop a taxonomy of service-processes in electronic retailing and demonstrate their linkage to...

This paper presents research questions and policy issues related to three emerging issues pertinent to developments in the global food and agricultural supply network. Developments in the production and delivery of food to consumers are rapid, prolific, and extreme. We have gone from a...