Knowledge communication is an essential mechanism to facilitate intra- and interorganizational knowledge transfer. In order to improve the efficiency of knowledge communication, organizations need to pay particular attention to the clarity of conveyed knowledge in order not to create confusion,...

An increasing amount of companies are interested in using the innovative potential of Web 2.0 technologies. This paper describes the main results of a comparative analysis of several quantitative empirical studies on the use of Web 2.0 in enterprises. This includes findings about diffusion,...