The Labour Force Survey estimates that there are now well over a million women managers and administrators in Great Britain, accounting for over 11 per cent of all employed women[1]. This same survey reveals that 83 per cent of these women managers work within the service sector. Much of the...

This thesis is concerned with the job satisfaction, motivation and performance of salespeople. Within this conceptual domain, the study examines the relationship between job-related expectations and the process of their fulfilment / nonfulfilment, in an attempt to account for differences in...

Direct patient care requires knowledge sharing between clinical professionals. However, clinicians have often been suspicious of managers' motives, this lack of trust often resulting in reluctance to share knowledge for managerial purposes. Trust is one component of the psychological contract -...