One of the most effective solutions to sustain an organization in competitive environments is the strategy of continuous improvement. Consequently, the proposed strategy needs a continuous performance evaluation measurements. A solution to evaluate service quality measurements is to rank the...

Computer numerical control (CNC) machine tools are automated devices capable of generating complicated and intricate product shapes in shorter time. Selection of the best CNC machine tool is a critical, complex and time-consuming task due to availability of a wide range of alternatives and...

One important aspect of sustainable societies is the efficient use of resources. The consideration of resource efficiency aspects when designing business models such as product service systems (PSS) allows incentivizing such efficiency increases in business relationships. Particularly PSS are...

This article addresses the possibility of incorporating intelligent decision support systems into reinsurance decision-making. This involves the insurance company and the reinsurance company, and is negotiated through reinsurance intermediaries. The article proposes a decision flow to model the...

This paper presents the development of a model based decision support system with a case study on solving the supplier selection problem in a chemical processing industry. For the evaluation and selection of supplier, the analytical hierarchy process (AHP) and grey relational analysis (GRA) were...

Das Supply Chain Management (SCM) muss heutzutage stark variierenden Kundenanforderungen innerhalb eines Marktes gerecht werden. Darüber hinaus sind Unternehmen meist teil mehrerer Supply Chains (SC), anstatt in nur einer SC einen Beitrag zu leisten. Diese Faktoren führen zu der...