The education institutions present a complicated economic and social ecosystem with many processes that are constantly under pressure from many stakeholders. Learning organizations are trying to find ways to improve them, but they crash at "unmistakable claims" about the need to build extensive...

Pattern based task management has been proposed as a promising approach to work experience reuse in knowledge intensive work environments. While initial work has focused on the conceptualization and development of a generic framework, the process and user interaction of the task pattern...

KnowCube®, a novel multi criteria decision making tool, is introduced. Its userfriendly interface assists “intuitive surfing through decision spaces” by means which are also familiar to non-experts. Causes and effects of alternatives may be examined from different points of view, and...

Intention-aware systems are introduced as a system class which enables user support based on intention detection. Thereby, intention-aware systems build on the user-centric support approach of attention-aware systems and the environmentcentric support approach of context-aware systems. A...

Whatever purpose models are created for, they need to be evaluated in order to ensure that they will serve their intended use. Unfortunately, model evaluation is a significant effort and no standard clear-cut evaluation methodology exists today. In this work we introduce our approach of...

Purpose: The logistics sector faces a worldwide shortage of skilled personnel. Gamification represents a new approach to attract people's interest by applying game elements in a non-game context. In our study, we develop a theoretical framework to improve the image of the logistics sector using...