This paper looks at the increasingly important role played by information technologies in "non-informational" services. The introduction of these technologies is linked to the complexification of the nature of the product. First, a definition of "non-informational" services is proposed. It is...

Dieser Beitrag beschäftigt sich mit der zunehmend wichtiger werdenden Rolle von Informationstechnologien in "nicht-informationsbasierten" Dienstleistungen. Die Einführung dieser Technologien ist eng mit der wachsenden Komplexität der Dienstleistung an sich verbunden. Zunächst wird eine...

The EU 2020 strategy relies on innovation as the core driver of economic dynamics. The present Forum discusses the strategies established by the European Commission and the member states for the intensifi cation of innovative activities. Analyses of often neglected aspects of innovation policy,...

Social innovation and service innovation issues have developed separately over the last two decades, with too rare intersections between them. Both issues share many points in common, however, and sometimes even describe the same socio-economic reality. This paper aims to help establishing a...

After a long period of disregard and underestimation, the issue of innovation in services is now being taken seriously in economic theory, as well as in public policy. This is not yet the case for innovation in public services. The objective of this paper is to propose a reinterpretation of the...

Gabriel Tarde was a French sociologist and criminologist whose work is rediscovered from time to time. Economists of innovation have paid insufficient attention to an author who devoted a large part of his work to the laws of imitation and invention. The purpose of this paper is threefold. The...

This paper is devoted to an old question, but which faces a sharp renewed interest: productivity in its relationship with public services. ¨Public services constitute a particularly difficult challenge for productivity (its definition, its evaluation, but also its strategic implementation),...

The goal of this paper is to (re)assess the relationship between knowledge intensive busi- ness services (KIBS) and the economic growth. Taking into account various conflicting relationships between KIBS and growth, we build a multi agent-based system involving industrial firms,...

Après une longue phase de méconnaissance et de sous-estimation, la question de l'innovation dans les services est désormais prise au sérieux dans la théorie économique, comme dans les politiques publiques. Tel n'est pas encore toujours le cas de l'innovation dans les services publics....

Ce travail est consacré à l'analyse de la relation innovation-performance dans les économies développées contemporaines. Il met en évidence un double " gap " relatif à l'innovation et à la performance. L'" innovation gap " traduit la différence entre la réalité de l'innovation...