This paper describes the development of a theory-based cross-cultural training intervention we call relational ideology training, and reports a field experiment testing its effectiveness in facilitating intercultural collaborations. The intervention was based on Protestant relational ideology...

Drawing on social exchange theory, we examine the conditions under which employees’ good intentions motivate them to engage in unethical pro-organizational behavior (UPB) and the psychological mechanism behind this behavioral decision. Findings from a time-lagged field study and a scenario...

Three studies examined the psychological antecedents and processes related to individual-level innovation. We propose that individuals who can integrate multiple social identities are better at combining knowledge systems associated with each identity, and thus exhibit higher levels of...

We examine the antecedents and consequences of an often ignored aspect of workgroup conflict – asymmetric conflict perceptions – on the effectiveness of individuals in workgroups and the workgroups themselves. We tested our hypotheses on 89 workgroups. We found that conflict asymmetry (a...

This article introduces emotional aperture, defined as the ability to recognize patterns of specific collective emotions. We show how emotional aperture can help leaders recognize and deal with diverse collective emotions that arise during strategic renewal and other emotionally turbulent...

Two studies with working managers and corporate recruiters examined evidence that impressions of professionalism are influenced by cues of whether one appropriately minimizes personal referents at work, particularly within certain industrialized cultures. Study 1 showed that proportion of office...

This article examines the perceptual and behavioral dynamics underlying intercultural interactions at work. Specifically, this paper studies how culture-based differences in relational attunement differentially affect how U.S. Anglos and U.S. Latinos perceive workplace interactions. In a field...

Three experiments examined cultural differences and similarities in folk wisdom about the effects of perceived conflict. In Study 1, Americans exhibited an optimistic bias relative to East Asians in their beliefs about perceived relationship conflict, but not conflict in general. Study 2...