This guide is a part of the ETF, ILO and Cedefop series of guides on skills anticipation and matching. All the guides follow a common structure, although they vary in level of detail, technical content and case studies. The ETF, Cedefop and the ILO worked closely together to develop the guides,...

This guide is a part of the ETF, ILO and Cedefop series of guides on skills anticipation and matching. All the guides follow a common structure, although they vary in level of detail, technical content and case studies. The ETF, Cedefop and the ILO worked closely together to develop the guides,...

This article examines the triple-interact, a cue-response-cue-response sequence that plays an important role in organizing negotiators’ behavior. Drawing on theories of interpersonal orientation and framing, we propose four types of triple-interact and make predictions about the relative...

This research examines cultural differences in negotiators' responses to rational persuasion in crisis negotiations over time. Using a new method of examining cue-response patterns, we examined 25 crisis negotiations in which police negotiators interacted with perpetrators from low- or...

This research examined the relationship between Linguistic Style Matching - the degree to which negotiators coordinate their word use - and negotiation outcome. Nine hostage negotiations were divided into 6 time stages and the dialogue of police negotiators and hostage takers compared across 12...

A central assumption of conflict negotiation research is that organized sequences of behavior underlie the trends and dimensions found to structure interaction. We empirically test this assumption using a new "proximity" coefficient, which measures the global interrelationships among behaviors...