Includes bibliographical references (p. 33-36).

Cover title. "A version of this paper was presented under the title "Failures to Learn from Experience: An Analysis of Incident Reviews in Nuclear Power Plants and Chemical Process Plants" in the Symposium "High States Learning: Making Sense of Unusual, High-Hazard Events" at the Academy of...

Learning from experience, the cyclical interplay of thinking and doing, is increasingly important as organizations struggle to cope with rapidly changing environments and more complex and interdependent sets of knowledge. This paper confronts two central issues for organizational learning: (1)...

by John S. Carroll, Constance Perin, Alfred A. Marcus.

High-hazard or high-reliability organizations are ideal for the study of organizational learning processes because of their intense mindfulness regarding problems. We examine 27 problem investigation teams at 3 nuclear power plants whose task was to report to management about causes and...

Includes bibliographical references (p. 36-44).

High-hazard or high-reliability organizations are ideal for the study of organizational learning processes because of their intense mindfulness regarding problems. We examine 27 problem investigation teams at 3 nuclear power plants whose task was to report to management about causes and...

"Prepared for the Symposium on Taxpayer Compliance Research, National Academy of Sciences, South Padre Island, Texas, January, 1986."

High-hazard or high-reliability organizations are ideal for the study of organizational learning processes because of their intense mindfulness regarding problems. We examine 27 problem investigation teams at 3 nuclear power plants whose task was to report to management about causes and...