Do people care about intentions? Good intentions often do not produce good results when a person tries to do something nice for someone else. In this paper, we ask under what circumstances do people pay attention to outcomes and under what circumstances do they focus on intentions. While the...

Many authors have discussed a decline in internal labor markets and an apparent shift to a new employment contract, characterized by less commitment between employer and employee and more portable skills. These discussions occur without much evidence on what employment contract employees...

This book explores this apparent change in the employment contract from a new perspective. Whereas earlier studies in this area focused on the rigidities in the quantity side of the employment relationship, e.g., changes in job tenure and rates of displacement, the authors focus on the price...

Many authors have discussed a decline in internal labor markets and an apparent shift to a new employment contract, characterized by less commitment between employer and employee and more portable skills. These discussions occur without much evidence on what employment contract employees...

Many authors have discussed an apparent shift to a new employment contract characterized by less commitment between employer and employee, and closer ties between wages within the enterprise and those in the external labor market. We study the issue of when people in the U.S. and Canada feel pay...

When is sabotage acceptable? We use a quasi-experimental design to study the acceptability of several forms of rule-breaking at work. In addition to hypotheses from theories of fairness, we find retaliation is perceived as more acceptable if it is an act of omission instead of an act commission...

Do people care about intentions - even when good intentions do not produce good results? In our experiments we find that rates of punishment and reward react strongly to intentions (the wage a firm decides to pay) and more modestly to distributional outcomes (the higher or lower wage actually...

Do people care about intentions . even when good intentions do not produce good results? While the aphorism in the paper.s title suggests that outcomes matter more than intentions, our study questions that assumption. Our experimental design builds on previous studies of intentions by...

Employee diversity may affect business performance both as a result of customer discrimination and as a result of how members of a group work with each other in teams. We test for both channels with data from more than 800 retail stores employing over 70,000 individuals, matched to Census data...