The accountabilities of the members of the board of directors (BoD) of companies have increased over the years. In nearly every country there is a spate of legislation that holds board members to far greater liability than in the past. Some courts in the US, for instance, are questioning the...

As more consumers shop online, it becomes crucial for marketers to know how online shopping environments (OSEs) can be used to gain competitive advantage. This dissertation aims to explain theoretically how OSE attributes work together holistically to produce desirable consumer responses,...