Purpose: The present paper aims to investigate the impact of two different dimensions of supply chain integration on two aspects of firm performance in the emerging economy of China. In addition, the moderating effects of market orientation on the relationship between supply chain integration...

As a new service principal, service robots have been increasingly penetrating into service industries. However, it is still unclear whether robots should be introduced to replace or cooperate with human staff as a service principal. To explore into this issue, we establish models about four...

We consider a decentralized supply chain in which a downstream manufacturer purchases components from an upstream supplier privileged with private information about supply disruption risk. The supplier's initial reliability, asymmetric to the manufacturer, is either low or high. We examine two...

Researchers and practitioners regard information technology (IT) as a competitive tool. However, current knowledge on IT capability mechanisms that affect firm performance remains unclear. Based on the dynamic capabilities perspective and the view of a hierarchy of capabilities, this article...

Electronic supply chain management (eSCM) has become a popular Web-based seamless supply chain process. Given that Chinese firms are important parts of global supply chains, it is imperative to investigate factors that would affect eSCM adoption in China. In this study, we examine the impact of...