This study proposes a mathematical optimization model for a two-echelon location-routing problem in the last-mile delivery e-commerce environment. The e-commerce firm delivers each customer's demand at home or through delivery points. Customers could be unavailable when the vehicle arrives at...

Background: One of several logistics contexts in which pricing decisions are made involves truckload carriers using reverse auctions to bid for prices they want for their transportation services while operating under uncertainty about factors such as their (i) operations costs and (ii) rivals'...

The present study is aimed to survey the relation between personality traits and happiness at work among employees of Qom Province Post Bank. Through literature review and surveying different models eleven elements were identified in happiness at work. These elements are learning, openness,...

The European Foundation Quality Management is one of the models which deal with the assessment of function of an organization using a self-assessment for measuring the concepts some of which are more and more qualitative. Consequently, complete understanding and correct usage of this model in an...

ABSTRACT In recent decades, banks have rapidly moved toward investment on e-banking systems to serve customers. Despite of such investments, reports show that these technologies are not competently welcomed by customers. Therefore, present study aims to identify affecting factors on customers’...

In recent decades, banks have rapidly moved toward investment on e-banking systems to serve customers. Despite of such investments, reports show that these technologies are not competently welcomed by customers. Therefore, present study aims to identify affecting factors on customers' intention...

This study seeks to examine how a company can select the best intermediary for its Marketing channels with minimum of criteria and time. A theoretical framework is proposed based on the most important tasks of intermediary and the criteria to measure them. There are four basic tasks and thirty...