Past research has shown that situations involving conflict arouse greater anxiety and discomfort in women than men, and that women are more likely to avoid conflict. In this research we examine how conflict avoidance affects emotional exhaustion. Specifically we asked, does avoiding conflict...

Prior research on emotion and team conflict has primarily focused on the experience of negative emotions, especially as they pertain to relationship conflict. We extend prior conceptualizations by considering both the valence of emotion (positive versus negative) and the activation level...

Fifteen years ago, Jehn’s (1995; 1997) investigations of conflict types (task, relationship and process conflict) attempted to resolve the paradox of intra-group conflict by examining the distinct effects of each conflict type. Although this work has greatly enhanced the field’s understanding of...

This study examines the effect trust and respect has on the strategies used to negotiate, as well as the outcomes of that negotiation for dyads engaged in a complex bargaining task. Trust is the degree to which people believe in the honesty and benevolence of their opponents, while respect is...

We develop and test a theoretical framework for understanding how cognitive and affective processes (cognitive and affective integration) influence the way in which disagreements (task and process) among group members affect their performance (individual and group level performance). We use this...

Modularity scholars argue that modular architectures lead to higher strategic flexibility through mass customisation and through both incremental and architectural innovation. There is little empirical evidence, however, on whether modular firms actually achieve the expected advantages. In this...

Zahra and George (2002) suggested a reconceptualization and extension of the construct "absorptive capacity" in order to reduce the ambiguity and diversity in empirical studies. A reading of the seminal article by Cohen and Levinthal (1990) in light of current research on learning and innovation...

Accumulation is a fundamental process in dynamic systems: inventory accumulates production less shipments; the national debt accumulates the federal deficit. Effective decision making in such systems requires an understanding of the relationship between stocks and the flows that alter them....

Balancing the needs of information distributors and their audiences has grown harder in the age of the Internet. While the demand for attention continues to increase rapidly with the volume of information and communication, the supply of human attention is relatively fixed. Markets are a social...

We conducted a clustered randomized field experiment with 20 Brazilian distributorships of a multi-national direct sales organization to examine whether controlling failure perceptions through formal communications increases performance. We used the organization's weekly sales meetings to...