Research on social innovation investigates the process by which social problems are tackled. Such ambitious efforts at change require scholars to develop ambitious research designs. We argue for research designs that center organizations as the unit of analysis and those that center ecosystems...

Claims have often been made that the quality of the online customer experience in terms of web site ease of use, selection of goods offered, quality of customer service, the effectiveness of virtual community building, and site personalization are crucial to the success of e-commerce firms. If...

We find that web traffic is relevant for explaining market values and stock returns of pure Internet companies after controlling for accounting information such as book and values earnings. However, we find weak associations between web traffic and sales levels and sales growth. We conjecture...

In this study we investigate the role played by managerial actions in explaining stock market returns and accounting earnings of 57 Internet firms engaged in Business-to-Business (B2B) e-commerce. We classify 3,166 managerial actions undertaken by our sample firms between the firm's IPO date and...

The search for external knowledge must necessarily be accompanied by effective organizational learning. The effectiveness of learning is dependent on quite dissimilar factors based on whether the learning objective is explorative or exploitative. Moreover, different types of uncertainty become...

Understanding how to effectively integrate knowledge among the subsidiaries of an MNE is one of the most important research areas in global strategy. However, little research has examined the integration challenges in globally disaggregated value-chains in a complex NPD effort involving...

This case study examines the initiation, financing, development, and failed merger of an ambitious online grocery retail venture: HomeGrocer.com. It highlights the risks and challenges associated with developing a revolutionary venture. Even though the HomeGrocer.com team did many things right...

In this study we investigate the role played by managerial actions in explaining stock market returns and accounting earnings of 57 Internet firms engaged in Business-to-Business (B2B) e-commerce. We classify 3,166 managerial actions undertaken by our sample firms between the firm's IPO date and...

Claims have often been made that the quality of the online customer experience in terms of web site ease of use, selection of goods offered, quality of customer service, the effectiveness of virtual community building, and site personalization are crucial to the success of e-commerce firms. If...