Purpose One of the leading factors that shape product and service delivery are data collected in databases and other repositories maintained by companies. The transformation of such data into knowledge and wisdom may constitute a new source of income. This paper aims to explore how...

Nowadays, information and communication technologies (ICT) are a significant part of the modern economy, especially in countries in the process of political and economic transition. However, socioeconomic development is not possible without digital innovation. Novel ICT-solutions support...

Communication is increasingly at the center of human activity and crucial to the success of individual professionals and their organizations. Moreover, communication in various organizations (companies, schools, etc.) encompasses all the means, both formal and informal, by which information is...