COVID-19 has taken most companies by surprise, forcing many of them to suspend activities. Grocery retail companies have had the option to continue since they are considered an essential activity. However, they were conditioned to new operating guidelines during the pandemic. A home delivery...

An institutional accreditation represents an opportunity for business schools to demonstrate the quality of its programs, increasing its prestige and its national and international visibility. In this paper, we study the relationship between the research environment in Mexican business schools...

We present a novel framework to characterize the probability that an offered appointment with k-days' access delay will be booked and subsequently attended by a patient. We refer to this probability as the "probability of realization'" of an offered appointment, and demonstrate how empirical...