Network-focused research in public administration has expanded rapidly over the past two decades. This rapid growth has created come confusion about terminology and approaches to research in the field. We organize the network literature in public administration using compact citation networks to...

This document explores one case of the growing Government 2.0 eco-system in the United States of America. SeeClickFix.com (SCF) is a web-based service designed to help citizens report non-emergency issues in their neighborhood. The submissions can be submitted via a web interface, by iPhone,...

How do public administrators find information about the problems they confront at work? In particular, how and when do they reach across organizational boundaries to find answers? There are substantial potential obstacles to such searches for answers, especially in a system of decentralized...

How do decentralized systems collectively solve problems? Here we explore the interplay among three canonical forms of collective organization - markets, networks, and hierarchies - in aggregating decentralized problem solving. We examine these constructs in the context of how the offices of...

Networks are often see as emergent and self-managed; and yet much of the research on networks examines how networks affect the effectiveness of systems and individuals. Is it possible to intervene in the configuration of a network to improve how it functions? Here we evaluate the impact of an...

Social capital is currently one of social structure‘s most prominent and debated manifestations. However, we have a limited understanding of how social ties as the basis of social capital form in the first place. From one perspective social capital is viewed as: "investment in social relations...

Harnessing the knowledge citizens and government employees are willing to share on social media applications in the public sector is one of the most difficult things to do in the era of Government 2.0. Every day thousands of citizens are commenting on government Facebook posts and blog entries...

In the digital transformation of public administrations, objectives are no longer simply the implementation of new technology, but the involvement of all stakeholders into the process of digitalization. The Digital Roadmap of the Austrian government emphasizes the need of co-production of public...

The public administration literature and adjacent fields have devoted increasing attention to living labs as environments and structures enabling the co-creation of public sector innovation. However, living labs remain a somewhat elusive concept and phenomenon, and there is a lack of...

Living Labs - innovation units established to introduce new methods and approaches into public sector organizations - have received a lot of attention as methods for experimentation and open innovation practices in public sector organizations. However, little is known so far about how they...