In this article we reflect on the supply chain issues and operations challenges that we experienced through the various stages of the COVID-19 pandemic. We identify a few phenomenon that were attributable in some way to the pandemic, and apply core principles of operations management, and a...

In this article, I describe my experience in teaching a synchronous online course, Introduction to Operations Management, at the MIT Sloan School of Management. The challenges and opportunities of this format are unique, and I summarize my approaches to addressing them in the context of a home...