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significant effect on customer retention, the indirect relationship that occurs through customer trust shows that the trust in the …
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and brand trust in Iran's Saderat Bank. Design/methodology/approach: The present study is applied in terms of objective … on brand trust and brand reputation. Research limitations/implications: The population of the research was limited to … impact of service quality dimensions and the level of impact of each dimension on brand reputation and trust, in order to …
Persistent link: https://www.econbiz.de/10012922863
and brand trust in Iran’s Saderat Bank. Design/methodology/approach: The present study is applied in terms of objective … on brand trust and brand reputation. Research limitations/implications: – The population of the research was limited to … impact of service quality dimensions and the level of impact of each dimension on brand reputation and trust, in order to …
Persistent link: https://www.econbiz.de/10011823495
of Pakistan and also examine its effects. Moreover, we also examined the contingent effect of social trust and corporate …, and customer satisfaction engendered brand loyalty. Social trust has a positive significant impact on the relationship …
Persistent link: https://www.econbiz.de/10012493755
, usually. The relationship marketing indicators are: Trust, Commitment, Customer Satisfaction, Intention to renew the …
Persistent link: https://www.econbiz.de/10012888387
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This study explores the determinants of customer loyalty in the Korean mobile telecommunications market with the emphasis on customer satisfaction and switching costs as major predictors of customer loyalty. South Korea has now become one of the world’s most leading mobile service markets with...
Persistent link: https://www.econbiz.de/10010395712
quality and technical quality) and also investigating trust and commitment as mediating factors. Design … indicate that patient satisfaction, trust and commitment can create favourable behavioural intentions amongst patients. When … technical quality, personnel quality and physical environment along with the mediating effect of trust, and commitment in a four …
Persistent link: https://www.econbiz.de/10014493916