In business-to-consumer (B2C) parcel delivery the presence of the customer at the time of delivery isimplicitly required in many cases. If the customer is not at home, the delivery fails – causing additional costs and effort for the parcel service provider as well as inconvenience for the...

The task of supply chain (SC) configuration is to establish a product-specific SC for new products. Apart from cross-regional network aspects and inter-disciplinary factors, the problem complexity is driven by dynamics and uncertainties of short product life cycles. SC configuration affects SC...

The growing importance of online sales means that traditional bricks-and-mortar retailers need to create new distribution systems to serve customers through multiple channels. Building an effective and efficient omni-channel (OC) distribution system, however, leads to multiple challenges. The...

We compare several approaches for generating a prioritized list of products to be counted in a retail store, with the objective of detecting inventory record inaccuracy and unknown out-of-stocks. We consider both "rule-based" approaches, which sort products based on heuristic indices, and...

Public holiday weeks cause specific challenges in grocery retailing as sales increase while working days for logistics processes are reduced. This paper analyzes the operational planning challenges and solutions for demand planning and disposition as well as for warehouse and transportation...