Previous research on corporate social responsibility (CSR) generally acknowledges that consumers develop more favourable perceptions of responsible firms. Yet few empirical works have focused on the effects of the firm's societal communication and of its characteristics on brand equity. In this...

Previous research on corporate social responsibility generally acknowledges that consumers develop more favourable perceptions of responsible firms. Yet few empirical works have focused on the effects of the firm's societal communication and of its characteristics on brand equity. In this paper...

Purpose – Using Keller's brand equity framework, the purpose of this paper is to investigate the impact of the firm's environmental communication on brand equity, and specifically its impact on brand image, through the strength and favourability of brand environmental associations....

Cette recherche examine l’influence de trois éléments d’exécution publicitaire (l’usage de la couleur verte, du mot « durable » et la présence d’un label écologique auto-décerné) sur les perceptions des consommateurs en matière de sincérité perçue de la publicité, d’image...

Des voitures réduisant leurs émissions de CO2 aux aliments issus de l’agriculture biologique en passant par une offre de crédits plus responsable, il semble que les arguments sociétaux investissent l’ensemble des messages commerciaux. De telles pratiques de communication sont-elles...

Many firms, especially retailers, communicate about their societal engagements toimprove their image. Yet, overwhelmed by these more or less well-founded societal claims,consumers get troubles to identify truly responsible retailers, making societal communicationless efficient. To better...

Depuis 1994, dans le but d’orienter le choix des consommateurs vers des véhicules plus respectueux de l’environnement, la Commission Européenne impose aux constructeurs automobiles d’afficher, de manière très visible, le taux d’émission de CO2 des véhicules sur les publicités....

The present research investigates the influence of 3 creative elements of an advertisement (the usage of the colour “green”, the word “sustainable” and the presence of a self-claimed ecological label) on consumers' perceptions regarding advertisement sincerity, ecological image and...

Of the many ethical corporate marketing practices, many firms use corporate social responsibility (CSR) communication to enhance their corporate image. Yet consumers, overwhelmed by these more or less well-founded CSR claims, often have trouble identifying truly responsible firms. This confusion...

Many retailers communicate about their societal engagements to improve their image. Yet, overwhelmed by these more or less well-founded societal claims, consumers get troubles to identify truly responsible retailers, making societal communication probably less efficient. Based upon the...