We study a small farmer's optimal market choice in the presence of multiple markets in an emerging economy. A small farmer sells her produce through either of the three markets available: government-regulated market, corporate-owned market (a private market having high-quality requirements), and...

Healthcare services are complex and dynamic in nature, and have been the focus of several business improvement efforts. While various techniques in the literature have attempted process improvement, process redesign efforts largely use assumed “as-is” models instead of real process...

While governments in India have adopted electronic means to streamline their procurement process, the data generated by these portals have not been used to derive any meaningful information. This article presents a data-driven, multi-method approach to use benchmarking as a tool to improve the...