this study investigates how customers co-create value in online banking. the aims of this study were twofold. First, it tests the Dart model (dialogue, access, risk assessment, and transparency) as a driver of customer value co-creation. second, this study investigates trust and reputation as...

El año 2004 supuso el inicio de un periodo en Sevilla caracterizado por la puesta en marcha de los Presupuestos Participativos. Esto representó un hito en las experiencias de presupuestos participativos en el estado español. La autorreglamentación ciudadana, como elemento clave de...

Disaster recovery professionals often focus on activities such as coalition building, grant development, and technical assistance in impacted communities. While these capacity-building activities are crucial for setting a solid foundation to help any disaster-affected community, direct rebuild...

Payday loans, or small short-term loans that carry high fees, may provide a much-needed safety net for some consumers in need of quick cash for emergencies. However, data suggest that most payday loan borrowers become repeat users caught in a cycle of high-cost debt. Furthermore, empirical...

The purpose of this article is to explore the benefits of experiential learning for students enrolled in MBA programs. As applied learning complements a student’s academic curriculum, internships serve as an opportunity for practical experience that cannot be obtained theoretically in a...