Purpose This paper identifies how the operations of labour market intermediaries (LMIs) transform dyadic employment relationships into triadic ones. It reveals the change dynamics that LMIs engage in to bring about this transformation and that contribute to the projectification of work....

In job advertisements, companies present claims about their organizational identity. My study explores how employers use multimodality in visuals and verbal text to construct organizational identity claims and address potential future employees. Drawing on a multimodal analysis of job...

In light of the lack of studies into the value of network neutrality to consumers, BEREC has commissioned a European (CR; CZ; EL; SE) mixed-methods study to explore this issue. This paper presents selected results of this study. To understand the value of network neutrality to European...

Mobile Messaging Apps (MMAs) such as WhatsApp, Facebook Messenger, LINE, Signal or Snapchat are used by many consumers next to the traditional electronic communication services (ECS) SMS texting and phone calls. While with ECS the idea of full end-to-end interoperability is one of the key...

A key advantage of online advertising over offline is that online advertising can, with sufficient data, be far more accurately targeted than traditional advertising. But how much data is enough? The empirical literature tends to suggest that there are indeed economies of scale in using data for...

BEREC’s recognition of network neutrality as a key policy priority in 2010 has led to various related activities, for instance a fact-finding on traffic management practices and an assessment of IP interconnection. In consequence, European regulators have gained a solid basis for determining...

In various national markets for communications services, fundamental changes in usage patterns can be observed. Commonly, usage of traditional electronic communications services (ECS) i.e. telephony and Short Message Services (SMS) is declining, while user numbers of Over-The-Top (OTT) instant...