This study is principally focused on the implementation of Total Quality Management (TQM) in Indian industries and to study its influence on the organizational performance. The study has been conducted in five manufacturing and three service companies in north India. The selected companies are...

This study is principally focused on the implementation of Total Quality Management (TQM) in Indian industries and to study its influence on the organizational performance. The study has been conducted in five manufacturing and three service companies in north India. The selected companies are...

At first glance, it may appear that arbitration and antitrust issues are incompatible. After all, antitrust laws are designed to promote competition and protect the public good, while arbitration is a private process in which parties choose arbitrators to resolve their disputes outside of the...