We analyze the effects of non-financial incentives that provide relative performance feedback on judgmental forecasting performance. Using a controlled laboratory experiment, we find that the provision of such non-financial incentives improves judgmental forecasting accuracy, especially when...

Using a controlled laboratory experiment, we test the effect of individual versus group when making judgmental forecasting adjustments. When individuals make decisions, especially that are exacting task like forecasting, they often feel anxious. Yet, when groups make decisions, they feel less...

Many services are provided in the form of self-service. In self-service, customers simultaneously become the sole producer and a consumer of a service. Using a scenario-based experiment, we examine the psychology of queuing for self-service, and how inter-customer interaction affects service...

We propose a framework covering multi-country and multi-generation diffusion processes. Our model focuses on choice-based diffusion model and we extend the model to incorporate heterogeneity of country. We decompose the choice probability for generation into two components; the first one is...

Testing the existence of unit root and/or level change is necessary in order to understand the underlying processes of time series. In many studies carried out so far, the focus was only on a single aspect of unit root and level change, therefore limiting a full assess to the given problems. Our...

The state space model is widely used to handle time series data driven by related latent processes in many fields. In this article, we suggest a framework to examine the relationship between state space models and ARIMA models by examining the existence and positive-definiteness conditions...

Many services are provided in the form of self-service. In self-service, customers simultaneously become the sole producer and a consumer of a service. Using a scenario-based experiment, we examine the psychology of queuing for self-service, and how inter-customer interaction affects service...

This study investigates the impact of new store entry on market share of existing stores using store market share data and a spatial market response model. Retailers can gain insight into the role of store characteristics in retail competition and predict patronage shifting patterns using the...