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Exploring rebound effects in Access-Based services (ABS)

Munten, Pauline; Swaen, Valérie; Vanhamme, Joëlle - In: Journal of business research : JBR 182 (2024), pp. 1-21

Persistent link: https://www.econbiz.de/10015132988

Business, conflict, and peace : a systematic literature review and conceptual framework

Joseph, Jay; Maon, François; Uribe Jaramillo, Maria Teresa - 2025

Persistent link: https://www.econbiz.de/10015397742

Luxury ethical consumers : who are they?

Vanhamme, Joëlle; Lindgreen, Adam; Sarial-Abi, Gülen - In: Journal of business ethics : JBE 183 (2023) 3, pp. 805-838

Persistent link: https://www.econbiz.de/10014285978

Enhancing B2B sustainability through customer training in product-service systems : a design science approach

Silva, Ariovaldo Alberto da; Ferecatu, Alina; Vanhamme, … - In: Industrial marketing management : the international … 125 (2025), pp. 355-372

Persistent link: https://www.econbiz.de/10015331814

Shaping the processual view of CSR : a multipartite sensemaking-sensegiving conceptualization

Maon, François; Swaen, Valérie - 2009

Persistent link: https://www.econbiz.de/10003862341

Surprise... Surprise..., An Empirical Investigation on How Surprise is Connected to Customer Satisfaction

Vanhamme, J. - Erasmus Research Institute of Management (ERIM), ERIM … - 2003

This research investigates the specific influence of the emotion of surprise on customer transaction-specific satisfaction. Four empirical studies-two field studies (a diary study and a cross section survey) and two experiments-were conducted. The results show that surprise positively...

Persistent link: https://www.econbiz.de/10005795614

L'exploitation de la responsabilité sociétale de l'entreprise dans la publicité télévisuelle

Janssen, Catherine; Chavagne, Stéphanie; Swaen, Valérie - In: Reflets et perspectives de la vie économique XLVIII (2009) 4, pp. 51-58

M14, M37

Persistent link: https://www.econbiz.de/10008631647

Introduction. Quel avenir pour la Responsabilité Sociétale de l'Entreprise ?

Swaen, Valérie - In: Reflets et perspectives de la vie économique XLVIII (2009) 4, pp. 5-10

Persistent link: https://www.econbiz.de/10008631652

Surprise... Surprise..., an Empirical Investigation on How Surprise is Connected to Customer Satisfaction

Vanhamme, Joëlle - 2012

Persistent link: https://www.econbiz.de/10014083599

“Surprise Gift” Purchases of Small Electric Appliances : A Pilot Study

Vanhamme, Joëlle; de Bont, Cees - 2013

Understanding decision-making processes for gifts is of strategic importance for companies selling small electrical appliances as gifts account for a large part of their sales. Among all gifts, the ones that are surprising are the most valued by recipients. However, research about...

Persistent link: https://www.econbiz.de/10014060407