Early empirical evidence indicates that Medicare Advantage (MA), the largest capitation payment program in the U.S. healthcare market, unintentionally incentivizes health plans to cherry pick profitable patient types, which is referred to as "risk selection". Motivated by this observation, we...

Physician productivity is an important driver of key healthcare outcomes, such as quality of care, treatment costs and patient satisfaction, because physicians influence a vast majority of treatment decisions, and are central to the care delivery process. Thus, it is critical for researchers to...

Crowdfunding offers an innovative approach to financing projects by facilitating many individuals and organizations to contribute, often small amounts, to these projects. In the context of donation-based crowdfunding, we study how social distance affects average donations. Drawing on construal...

Temporary and part-time workers constitute an important and increasing segment of the workforce in the United States. In this theoretical paper, we examine the impact of IT-induced employment irregularities and deskilling on physical and mental health and economic well-being of such workers. We...

In digital markets, people make billions of choices each day, often choosing options from predefined choice sets. An oft-discussed approach to influencing purchasing decisions is introducing an irrelevant option into a consumer's choice set—a decoy option—making another, often more valuable...

IT infrastructure outsourcing arrangements involve multiple services and processes. Supporting a service often impact the efficiency, effectiveness and performance of other related services. Such interdependencies pose significant challenges in designing appropriate incentives to influence...

With the ubiquity of mobile devices and an increasing trend in extending real-world activities into the virtual, goal-directed platforms have experienced rising popularity as they provide individuals with enhanced capabilities for goal pursuit. Prior literature has demonstrated the important...

We develop a model to investigate the manner in which the pricing, profitability and protection strategies of the seller of a proprietary digital good respond to changing market conditions. Specifically, we investigate how the optimal strategy of a seller of proprietary software (such as...

Mobile applications markets with App stores have introduced a new approach to define and sell software applications with access to a large body of heterogeneous consumer population. This research examines key seller- and App-level characteristics that impact success in an App store market. We...

Zero priced products and an expanding set of choices in software have emerged as significant new features of software markets. These new features present an opportunity to understand and address the mechanisms that shape consumer choice in the presence of free and paid software products. We...