Purpose This study aims to explore the impact of controversial firms’ corporate sustainability assessments on their risk exposure according to the environmental, social and governance (ESG) paradigm. Design/methodology/approach This study conducts a cross-sectional study using the ordinary...

Market-Driven Management poses the question of the relationship between markets and competitive advantage. Market-driven firms reveal a superior ability to understand, attract and maintain, a supply of products/services that offer more value for the customer than competitors. The Resource-Based...

The relevant role of agricultural enterprises in sustainable development processes has been broadly studied; in developed countries these firms are subject to several forces driving them towards an intense, less sustainable, way of growing crops. One answer by small farmers, the most common...

Recent economic crises show that enterprises cannot be managed focusing only on economic values instead managers should acknowledge their own enterprises' responsibilities toward the society as a whole. Stakeholder Management Theory can help managers accomplishing this very same daunting task....

This paper investigates the main elements that can influence customer satisfaction in tourist services, with specific reference to tourism industry. The importance of this topic resides in the fact that tourists' positive experiences of service, products, and other resources provided by tourism...