The quality of logistics services affects the performance and competitiveness of express logistics companies. Conventional evaluation methods of service quality are based on constructing a rating index system and then comprehensively evaluating the associated questionnaires and interviews. Such...

The advent of the era of the smart economy has made agricultural production more intelligent. An increasing number of companies have launched a series of investment activities aimed at smart agricultural production (SAP). However, whether smart agricultural production investment (SAPI) impacts...

Intelligent transformation of manufacturers requires smart logistics transformation collaboration, which improves competitiveness. In this study, we construct a Stackelberg game model based on the mutual influence and restriction in the relationship between a manufacturer and a logistics service...

In business operations, a two-sided platform serves as an intermediary connecting two sets of agents in the two-sided market and new entrants are commonly seen. Due to unfamiliarity with the market, the entrant may be overconfident in estimating consumer’s utility, i.e., overestimating. In...

Purpose The purpose of this paper is to provide an overview of the evolution of service supply chain management from a behavioural operations perspective, pointing out future research directions for scholars. Design/methodology/approach This study searched five databases for relevant literature...

Purpose - The review aims to facilitate a broader understanding of platform opening and cooperation and points out potential research directions for scholars. Design/methodology/approach - This study searches Web of Science (WOS) database for relevant literature published between 2010 and 2021...

Purpose - The literature review aims to facilitate a broader understanding of on-demand service platform operations management and proposes potential research directions for scholars. Design/methodology/approach - This study searches four databases for relevant literature on on-demand service...

For the last several decades, the US Census Bureau has been applying AK composite estimation method for estimating monthly levels and month-to-month changes in unemployment using data from the Current Population Survey (CPS), which uses a rotating panel design. For each rotation group,...