This paper addresses the seemingly implausible project of establishing a "generic" organizational information system. This is an apparent contradiction: on the one hand, we are told of the diversity of specific organizational contexts and on the other, we often find the same standardized...

We address the effect of organizational theories on the organization by focusing on how modularity, a widespread and influential organizational theory, performs a modular organization. While scholars have offered opposing arguments for the influence of this theory — i.e. that it either...

We consider naming and categorization practices within the information technology (IT) arena. In particular, with how certain terminologies are able to colonise wide areas of activity and endure for relatively long periods of time, despite the diversity and incremental evolution of individual...

This paper considers the constant propagation of new terminologies within the information technology domain. Whilst scholars have noted and developed concepts to explain this proliferation, we look in the opposite direction to consider their corollary, noting how very few designations actually...

We describe a conceptual approach used to study large organisational software packages (such as enterprise-wide information systems). Building on earlier studies that have examined the mutual adaptation of technology and organisation, we develop a framework for investigating the 'biography' of...

The modern enterprise-wide information system has become a software package. A small number of software suppliers, of which the software giant SAP is the clear leader, have apparently succeeded in deploying their enterprise resource planning (ERP) solutions across many different organisations,...

Im Zuge der Digitalisierung sehen sich Unternehmen mit einer zunehmenden Notwendigkeit zur Differenzierung konfrontiert. Um Kunden stärker an das eigene Unternehmen zu binden, konzentrieren sich viele Initiativen auf die Gestaltung besonderer Kundenerfahrungen. Der vorliegende Beitrag stellt...

Drawing from advances in Organisation Studies and recent debates within Economic Sociology and the Sociology of Financial Markets, this paper proposes a theoretical framework that characterises the mutual adaptation between formal routines, rules and actual performances as iterative cycles of...