For more than 40years, researchers have examined an exhaustive set of attributes as price determinants in tourism and hospitality. In extending this rich research stream, this study aims to propose and empirically assess a new set of hotel attributes, namely, faith-based attributes that allow...

Customer incivility toward frontline employees (FLEs) is a widespread phenomenon within tourism and hos-pitality industries, severely depleting the psychological resources of FLEs and delivered customer service. Drawing on the job demands-resources and conservation of resources frameworks, the...

[fre] Capital humain et mobilité hiérarchique des salaires. Une approche par les modèles de comptage. . La mobilité d'un individu à l'intérieur de la hiérarchie des salaires, sa carrière salariale, est analysée ici comme résultant d'une décision individuelle d'accumulation, alors que...

Purpose The purpose of this paper is to examine the effect of human resource development on turnover intention through the mediating role of organizational commitment. Design/methodology/approach This paper used a quantitative research design. Data were collected from 204 flight attendants...

The commonly used “ESG” nomenclature implies that the three elements (E, S, G) are equally weighted and sum-up to give a whole, namely firms’ sustainability performance. This is problematic in that such an additive framing subjugates the importance of firms’ governance performance for...

Advertising is ubiquitous in the modern world. Indeed, individuals get bombarded with myriads of ad messages on a daily basis. In order to overcome the cluttered environment, ad practitioners often employ techniques grounded on controversial topics such as violence (e.g., Manceau and...

The presumed dominant role of usability attributes (ie usefulness and ease of use) in predicting consumer adoption of a technologically based innovation (eg internet banking — IB) is reexamined, by using an extended framework, which, apart from usability, incorporates the social and...

Despite strong evidence on the effectiveness of advertising rhetoric, the extant literature has not theorized or empirically assessed conditions under which this effectiveness may be nullified. The present research argues that the application of rhetoric in advertisements grounded in...